Privacy Policy for Excel Point Nepal

Last Updated: December 18, 2024

At Excel Point Nepal Pvt. Ltd., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website excelpointnepal.com, and use our services, including purchasing recorded classes and attending live online sessions for Advanced Excel.

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our Website:

  • Personal Information: This includes your name, email address, contact details, billing information, and any other details you provide during account registration or purchasing services.
  • Usage Data: We collect data on how you interact with our Website, including pages visited, time spent on the site, and actions taken (e.g., purchases).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process payments for the recorded classes and online live classes.
  • To deliver the services you have purchased, including providing access to recorded videos and live online classes.
  • To communicate with you regarding your purchases, updates, and class schedules.
  • To improve our Website and services based on your feedback and usage patterns.

3. Protection of Recorded Videos

Our recorded classes and videos are for personal use only. When you purchase or access our recorded videos, you agree to not share, distribute or upload these videos to any third party. We take steps to secure the content and restrict unauthorized access, and any breach of this policy may lead to immediate suspension of access to our services.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating the Website, processing payments, and delivering services (e.g., payment gateways). These providers are obligated to keep your information secure and confidential.

5. Data Retention

We retain your personal information for as long as necessary to provide our services to you, comply with legal obligations, and resolve disputes. After this period, we will securely delete or anonymize your data.

6. Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Object to the processing of your data in certain situations.
  • Withdraw consent where applicable.

To exercise these rights, please contact us using the contact details provided below.

8. Cookies

We use cookies to enhance your experience on our Website. Cookies are small text files stored on your device that help us analyze traffic and improve our site. You can control cookie settings through your browser.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to read their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please get in touch with us at:

Email: support@excelpointnepal.com

Mobile: 9841740046

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